Maximum Impact: Employees expect it. Recruits demand it.
Now you can deliver it!

The Maximum Impact program is designed for organizations that recognize the enormous capability of their employees and are willing to invest in their development. The combination of subject matter in the series was carefully selected to represent the most important topics in employee development. It is based upon 20+ years of research into those skill sets that have the greatest impact upon employee performance— and by logical extension— your bottom line.

Kaizen has assembled and refined the Maximum Impact "best of" program based on real world experience customizing training and development programs in direct response to the needs and goals of clients. The program elements are conveniently and efficiently organized into core skills that everyone needs which are then enhanced and expanded upon by specialized skills for frontline employees and/or the skills necessary to be (or become) leaders. We'll work with you to help you customize the program to suit your need and goals and to maximize the impact to your organization's bottom line.

An investment in Maximum Impact is an investment in your people and your organization's future. As you give them opportunities to learn, grow, and improve their job skills, your people will reward you many times over with the commitment and performance that engenders success.

Maximum Impact gives employees advanced competencies in four critical areas:

• Self management and personal effectiveness
• Interpersonal relationships, communication, and trust
• Teamwork and collaboration
• Leadership and accomplishing results through others

Maximum Impact Benefits & Features

The workshops use the latest techniques in adult learning including simulations, case studies, behavior modeling, application exercises, group discussion, and skill building. The emphasis is on application rather than theory. It enables participants to learn new competencies and gives them the tools to apply them back home. Several features built into Maximum Impact set it apart from other training programs on the market today:

• Dynamic and engaging - Every workshop is packed with action and exercises that engage the participants and bring the material to life.
  
• Competency-based - Participants come out of each workshop with skills and competencies that they can immediately use to improve their job performance.
  
• Flexibility - The workshops are modularized to allow topics to be prioritized based on the needs of your business or organization.
  
• Get people back on the job - The modularized nature of the workshops minimizes work disruptions.
  
• Spaced learning - The workshops are spaced over time to allow the participants to practice and master the material between sessions.
  
• Application - Each module concludes with back-home application assignments to ensure the skills are not forgotten but utilized between sessions.
  
• Accountability - The workshops emphasize skills rather than theory. The participants are encouraged to create personal development plans and share them with management.
  
• State of the art materials - The participant workbooks are the best on the market today to ensure ease of use, reuse, and maximum impact.
  
• Customer-focused training - We tailor the training to meet the needs of your business and help make critical implementation decisions for lasting results.

Structure and Format

Maximum Impact consists of 12 modules (two to three hours in length) and can be delivered in a variety of ways, including half-day or full-day sessions delivered once a week or once a month. This program was designed to develop behaviors that are beneficial at all levels of an organization and is recommended for all employees. A company-wide implementation of this program can produce measurable results for any organization.

This program can be taught to a large group or even a single leader with the trainer acting as a personal coach. Like all Kaizen programs, the content and delivery are customized to your company's specific needs. You choose the module topics and pacing that meet your strategic goals.

The modules include many individual and group exercises that enliven the training and ensure that participants translate the principles into a personal plan of action.

Workshop Topics:

As people attend the Maximum Impact workshops, they develop knowledge and skills that will significantly increase their personal effectiveness and ability to successfully interact and lead others. They will develop habits of success that will produce more capable people and more valuable employees. Never before have such diverse and critically important business, interpersonal, and leadership topics been combined into a training series with such impact.

Maximum Impact Core Modules

• Trust: The Game of Collaboration
  A fun and dynamic simulation that teaches people the results of win lose strategies. Learn how to build trust and achieve win/win outcomes with others.
  
• Face to Face: Communication for Today's Professional
  Improve relationships by practicing a powerful model of two-way communication to ensure that people establish mutual understanding before taking action.
  
• Emotional Excellence: Handling Life's Challenges
  When and how do we get "hooked" into unproductive ways of thinking, feeling, and behaving? Identify the weakening patterns that keep us from being fully capable and learn strategies and techniques to conquer them.
  
• Taking Responsibility: How to be Proactive not Reactive
  "Claim ownership" of the results of your life and learn to see choices available in each circumstance and situation. Experience the power and personal effectiveness that come from owning responsibility.
  
• Time Management: Acting From My Priorities
  Understand the difference between "urgent" and "important" and develop habits of self-management that allow you to be proactive and not reactive in the use of time.
  
• Winning Relationships: Strengthening Self and Others
  Understand the critical features of a vibrant and strong relationship and develop skills to interact with others in ways that strengthen their ability to clarify their vision and handle life's problems.

Maximum Impact: Frontline Employee Focus

• Customer Service: A Strategic Advantage
  Understand the competitive edge that outstanding customer service provides, and dedicate yourself to developing skills that are essential to providing effective customer service.
  
• Giving & Receiving Feedback: Improving Yourself and Others
  Understand how to provide information to others to help them grow -- which builds trust, strengthens team relations, and propels you to do your best.
  
• Conflict Resolution: The Road to Win/Win
  Learn about healthy and unhealthy ways of dealing with interpersonal conflict. Assess your own "style" and practice a powerful skill for resolving conflicts in a way that everyone wins.
  
• Attitude: Having a Positive Impact on Your Company, Customer and Colleagues
  Discover how your attitude, behavior and job performance are related. Treat customers and co-workers respectfully and professionally, without allowing negative feelings from affecting your performance.
  
• Communicating Openly and Directly
  Use effective communication techniques for the success of your organization. Be open, honest and assertive with customers, co-workers and management about your needs, feelings, preferences and ideas.

Maximum Impact: Leadership Focus

• Interpersonal Dialogue: Seeking Win-Win
  Understand how to successfully reach win-win outcomes with others through the use of dialogue skills – communication skills that advocate a concern for others and yourself.
  
• Creating Teams: A Blueprint for High Performance
  Experience the advantages of high-performing teams over traditional work groups. Understand the essential ingredients of teams and how to create them.
  
• Situational Leadership: Choosing the Right Style to Influence People to Do Great Things
  Learn how to assess a person's "readiness" to do a specific task, and then apply the appropriate leadership style to increase successful task completion and personal development.
  
• Empowering Employees: A Guide for Success
  Learn to solicit commitment rather than compliance from others. Learn the elements of empowerment and specific tools for transferring responsibilities to others.
  
• Setting Performance Expectations: A Guide to Managing People
  High-performing organizations require more - not less - from their employees. Learn to set performance expectations and then confront behavior that fails to meet those expectations.

Are you ready? Unfetter the potential
in your people, your business – and yourself.

Email info@unfetteredpotential.com

or call 913-851-2430